1.1. Information Security Program
We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants.
1.2. Third-Party Audits
Our organization undergoes independent third-party assessments to test our security and compliance controls.
1.3. Third-Party Penetration Testing
We perform an independent third-party penetration at least annually to ensure that the security posture of our services is uncompromised.
1.4. Roles and Responsibilities
Roles and responsibilities related to our Information Security Program and the protection of our customer’s data are well defined and documented. Our team members are required to review and accept all of the security policies.
1.5. Security Awareness Training
Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.
All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.
1.7. Background Checks
We perform background checks on all new team members in accordance with local laws.
2.1. Cloud Infrastructure Security
All of our services are hosted with Amazon Web Services (AWS). They employ a robust security program with multiple certifications. For more information on our provider’s security processes, please visit AWS Security.
2.2. Data Hosting Security
All of our data is hosted on Amazon Web Services (AWS) databases. These databases are all located in Ireland. Please reference the above vendor specific documentation linked above for more information.
2.3. Encryption at Rest
All databases are encrypted at rest.
2.4. Encryption in Transit
Our applications encrypt in transit with TLS/SSL only.
2.5. Vulnerability Scanning
We perform vulnerability scanning and actively monitor for threats.