Innovation Projects: Horizon 2020

Learn about Bestmile’s role in the EU’s €80B research and innovation program


Bestmile was selected to be a part of a team that will oversee the European Union’s AVENUE project to test autonomous vehicle use with public transit agencies in multiple European cities.

The €22M four-year project, called Autonomous Vehicles to Evolve to a New Urban Experience (AVENUE) will be led by the University of Geneva and features 16 partners including academic institutions, public transport operators, autonomous vehicle manufacturers, major technology R&D companies and specialized start-ups. The project is part of the EU’s Horizon 2020 Programme to promote projects focusing on smart energy systems and smart cities.

Bestmile’s Mobility Services Platform will be used to manage fleet services, enabling operators to plan routes and stops for fixed-routes and to match vehicles with travelers for on-demand services.

The AVENUE project will roll out in three phases beginning in underserved areas of European cities and will provide connectivity with public transit. Cities involved in the project include Geneva, Copenhagen, Lyon, Luxembourg, and three other cities to be named.

The goal of the project is “To pave the way for full scale introduction of disruptive door-to-door services and ‘mobility cloud’ strategies in urban transportation.”

Key objectives of the project include:

  • Demonstrating on-demand public transport with fleets of 2-3 vehicles in each city
  • Demonstrating AV shuttles in urban environments
  • Eliminating the need for safety drivers in AVs
  • Increasing the speed of vehicles and services
  • The introduction of innovative services for passengers
  • Exploring new models of AV buses
  • Integrating with public transport systems

For more information about the success stories, please visit this page.

EU flagThis project has received funding from the European Union’s Horizon 2020 research and innovation program under grant agreement No 769033.


In the context of the SME program of the European Commission, Bestmile has also been selected to perform a Feasibility Analysis (Phase 1) regarding a Platform for the operAtion aNdOptimization in ReAl-time of MIXed autonomous fleets (PANORAMIX).

The overall objective of this project is to perform a feasibility study on the first matching, dispatching and routing platform for the operation and optimization of autonomous vehicles (AVs) fleets. AVs will be widely adopted in the coming decade reaching 20 million fully deployed AVs by 2025, making the mobility industry to face the following challenges:

  • AVs are not a mobility service by themselves as they are not capable of responding to the trip demand or adhering to a schedule while adapting to network disruptions.
  • Mixed (different brands and types of vehicles) and hybrid (AVs and human-driven vehicles) fleets will co-exist and currently there is no solution available for mixed and hybrid transportation planning.
  • Due to digitalization and automatization the growing demand for public transport is becoming more user centered.

The PANORAMIX program responds to these challenges by bringing to the market the first vehicle agnostic platform allowing mobility service providers to operate hybrid and mixed fleets, and optimize the whole transport system by answering real-time demand in combination with fixed routes. Customers can benefit from a turnkey solution, using the relevant web and mobile applications from the PANORAMIX platform, from an integrated solution, using the ITS capabilities to power their own web and mobile applications, or from using it as an interface to the backend an existing platform and add compatibility with AVs and optimization capabilities.

PANORAMIX will foster increased ride-sharing by allowing on-demand operations, increase safety through continuous monitoring, provide optimized routes and alternative solutions in case of traffic disruption, enable energy conservation and emission reductions by optimizing the use of the fleet and charging scheduling, and contribute towards a more inclusive society by facilitating mobility for all citizens.

The program is comprised for two phases:

  • Phase 1:

    A feasibility study to develop a technical and financial viability plan as well as commercialization plan (completed).

  • Phase 2: 

    Implementation of an efficient mobility management service to operate and optimize AVs and human-driven vehicles as a fleet and to provide on-demand and/or fixed routes services (in application).

EU flagThis project has received funding from the European Union’s Horizon 2020 research and innovation program under grant agreement No 807638.